Because Network Management Is Critical
Networks seem to go down at the most inopportune time. At worst downtime means a loss of revenues or customers, on all occasions it indicates a poor performance of the IT function.
Gartner estimates that the average company experiences 2 hours of downtime per week from user error, hardware failure, software mis-configuration, attempted hack (both internal and external), out of capacity etc.
NetworkOverview provides the complete solution to minimise the risk of downtime occurring and the period of any downtime through:
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24x7 proactive network monitoring, using 1st, 2nd & 3rd line certified engineers. User-defined notification and escalation rules on Network, Servers, Routers and Switches, Services, and storage.
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Performance management of your complete infrastructure, for capacity planning and predictive analysis with notification of threshold passing, reporting on network performance and predictive analysis of network requirements.
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Remote diagnostic and troubleshooting tool. Technicians know what device or service is causing the problem, and can prepare to service that specific problem.
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Log file monitoring for security purposes, such as virus history, virus definition files, scan history, CGI exploits, file access attempts, DDoS activity, and unacceptable Internet usage. Real time collection, correlation, centralisation and analysis of information from attack, event, IDS & Anti-Virus logs.
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Complete document management, versioning, check in/check out, archiving and access control on all relevant documents topologies, rack diagrams, SLAs etc.
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Change Management / risk assessment - who made configuration changes? Were they authorised? Alert if any change is made to a hardware device or a configuration file.
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Ticketing system - alerts automatically go via our ticketing system which ensures all alerts are audited and followed up by our 24/7 security and networking team.
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Forensic Analysis - track a users/hackers path, ad-hoc audit of log data, expression based search.
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Packet Level monitoring/analysis - real-time traffic analysis, diagnose traffic bottlenecks, Protocols used, conversations, session information.
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Bandwidth Usage - bandwidth utilisation over a given period - hour, day, week, month etc.
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Application Compliance - a key component necessary to meet government regulations.
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Full historical reporting from 1 hour to the life time of the device. All backed up on to ‘State-of-the Art’ SAN & LTO technology.
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Application monitoring - application—end-user, application server, database, operating system, Web server. Full end-user performance alerts, stats and reports.
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Notifications are sent out by email, pager, SMS & phone, as per client’s request. Escalation rules are fully integrated into the system. False failures are minimised with configured delay periods and correlation profiles to ensure that only critical failures are reported.
Data is presented through a secure web based reporting dashboard for your network with drill down facilities so that you can see granular detail on the status of each component of your network in real time.
NetworkOverview will monitor public and private networks, TCP services & network availability, hardware metrics, and application metrics, packet level information, application performance, port & application information and security events, all that in hierarchical views by device.
Want to hear more? We are available to give you a ‘Live’ demonstration & a more in-depth presentation.
www.networkoverview.com