ControlCircle's 24/7 comprehensive support program delivers the assistance you want, whenever and wherever you need it. You have peace of mind knowing that your organization is backed by responsive and knowledgeable technical engineers round the clock, to help ensure maximum performance, reliability, and availability of your network.
Our team of experts in Security, Storage, Hosting, Networking & Monitoring are available to assist you with any support enquiry now!
Customers fault tickets or alerts can be raised in four ways:
1) Contact the 24/7 support line 0870 443 5143
2) Send an email to support@controlcircle.com.
3) Access the ControlCircle web interface ticketing system and log the issue directly. Use your NetworkOverview log in then go to ‘Ticketing System’.
4) ControlCircle have pro-active systems, which monitor customer’s equipment and will automatically raise a ticket. This immediately notifies the technical team.