
ControlCircle Aligned With Your Business Drivers
Continuity and Availability
ControlCircle provides highly available and resilient solutions to ensure maximum ‘business service’ uptime for our customers.
You benefit from our:
- • Expertise with advanced multi-site solutions and disaster recovery options to achieve your
business continuity objectives - • Resilient architecture design expertise across high availability devices, servers, storage, and
clustered applications - • Core network & data centres delivering market leading availability SLAs
- • Diverse carrier services ensuring resilient connectivity
- • Proactive management and advice to eliminate any single points of failure
- • 24x7 monitoring, engineering troubleshooting and fault resolution
- • Advanced monitoring and reporting solution providing full transparency of your service
Performance and Usability
ControlCircle works with our customers to enhance and evolve their platforms ensuring optimum performance and user experience.
You benefit from our:
- • Proven track record of partnering and delivering superior technology from market leading
vendors - • Flexible and scalable resource management to ensure the best user experience and seamless
response to your dynamic requirements - • Comprehensive support infrastructure providing a single contact point to facilitate a proactive
engagement and rapid resolution when issues arise - • Unified view of platform performance
- o Anytime access to the performance of your service via ControlCircle’s secure portal
- o Regular performance reviews of your SLA parameters, ticket volumes, problem
devices, technical resource usage, capacity and tailored recommendations
Security and Compliance
ControlCircle takes a comprehensive approach to security and compliance providing our customers with the assurance their business demands.
You benefit from our:
- • Proactive support from our experienced network and security engineers across physical & virtual
networks, firewalls & load balancers - • Extensive skills in security audit & secure design for user directory, database, web applications,
firewall policy, network & storage - • Demonstrated experience building and managing ultra-secure, firewall protected solutions
suitable for banking and financial services customers - • ISO and PCI compliance experience enabling us to support and enable your evolving
compliance requirements - • Proven data centre security methodology and standards, including ultra-secure steel caged
suites with CCTV and biometric access - • Broad portfolio of security solutions to defend all levels of your organisation and infrastructure
Optimisation and Efficiency
ControlCircle will help you make your IT budget go further in achieving your business outcome.
You benefit from our:
- • Design expertise in efficient, low power and consolidated solutions
- • Audits of power efficiency and server utilisation with relevant ROI models to plan an estate
refresh with newer, more efficient hardware - • Multiple options to drive down costs including virtualisation, leasing, SPLA software pricing,
shared and multi-tenant server and storage, dual purpose DR / UAT & development platforms - • Comprehensive managed services offering enabling you to focus your resources on key
business contributions rather than background tasks or out of hours issues - • Cloud and utility based services reducing capex and delivering flexible pricing to allow you to
scale up or down when required and only pay for what you need - • Ultra efficient and low latency network connectivity maximising cost effectiveness
